Vietnam Airlines among best airlines in South Korea

The award "2014 Incheon Airport Best Airline of the Year Award" of Incheon International Airport Corporation (IIAC) awarded to international airlines operating at Incheon International Airport.  This award aims to honor the airlines which have many contributions in operating the flights and air services at this airport. IIAC selected 11 among more than 90 airlines to award "Best Service".

Vietnam Airlines

According to the criteria of IIAC, firstly, the airlines has to operate stably for at least 2 consecutive years at Incheon Airport and serve more than 500.000 passengers per year.  After selecting airlines based on the criterion above, IIAC assessed the growth of airlines in different fields as the on-time flight rate, aviation safety culture, quick and efficient service; timely baggage service and contributions to the models of kiosk, web, city check-in, etc.  

Asiana Airlines is the only airline in the group serving more than 5 thousand passengers each year and received the gold award. Vietnam Airways and Singapore Airlines received the silver award for the airlines which have the best service and serve more than 500,000 passengers each year at Incheon Airport.

Following airlines serving from 50,000 to 300,000 passengers per year were received the award including Eva Air, Delta Airlines, Qatar Airways, Garuda Indonesia, KLM Royal Dutch Airlines, Air Macau, Air India, Shanghai Airlines.

The award "the best airline" at Incheon Airport has proved that aviation experts high appreciated the quality service of VN Airlines at the top world-class airport. Vietnam Airlines was also ranked in the list of airlines with “best service" including two 5-star airlines of Asiana Airlines and Singapore Airlines.  

After 2 consecutive years (2013 - 2014) operating at Incheon Airport, Vietnam Airlines has expanded the scale of operation with the frequency of 35 flights/week, 560,000 passengers from 3 major cities of Vietnam: Hanoi, Ho Chi Minh City and Da Nang to Incheon. Vietnam Airlines flight schedule is more and more stable, the delayed and canceled flight rate dramatically falls compared to the previous period; along with the improvement in the service at the airport as increasing the number of counters, sign system, staff...recognized by aviation experts and Korean costumers.

Incheon International Airport is the largest airport of South Korea and one of the 10 most crowded airports in the world.  The world's large airlines operate at this airport as KLM Royal Dutch Airlines, Lufthansa, Air France, Etihad Airways, American Airlines, China Southern Airlines, Singapore Airlines, Qatar Airways, Cathay Pacific... Incheon is one of the few airports is evaluated as a 5-star airport in many consecutive years by SkyTrax and ranked in top 10 best airports in the world.  In addition, Incheon Airport voted as the best airport in the world in 10 consecutive years by Airport Council International.

Source: vietnam Airlines