Vietnam Airlines tips for passengers traveling with children

Bring enough diapers, clothes, drinks, toys for your children, you might avoid for yourself and others feeling uncomfortable because your children cry during the long flights.

Vietnam Airlines flight

1.  Necessary things

If you travel with children and infant by air, Vietnam Airways advised you should bring more snacks, milk, toys and especially diapers. Though you baggage can be heavier than normal baggage, they will need when the flight is delayed, prolonged or has crash. You certainly do not want to imagine the scene of impatiently waiting and hug a child who is screaming and need changing diapers while you have exhausted diapers. In addition, you should bring clothes to replace for children and yourselves in case children belch or vomit.

2. Washcloth

Not only do you bring tissue and paper, but you also should bring a washcloth. It will be useful when your children vomit on the flight and you have to clean it.  

3. Additional fee for leg-room

Leg-room is almost the most necessary thing if you have to hold the child in your lap during the flight. The free space underneath is convenient for placing bags of diapers, formula and items necessary for your children. However, VN Airlines recommends you should buy a separate seat for children over 2 years old on the long flights.

4. Batteries for electronic devices

You can watch TV or read newspaper if your mobile is out of battery when traveling alone. But when traveling with children, you should fully charge for all technology products such as mobile, tablets, iPads ... These things not only are necessary for you but also help your children forget the uncomfortable feeling on the plane.

5. Early show at checkpoint

Every airport has different check-in procedures with baggage. Some airports check carefully each bottle or package of child food; even they do not allow you to carry on the plane. Therefore, you should arrive at the airport early and have standby plans.

6. Tagging bassinet

After checking baggage in, you should immediately go to the gate tagging the bassinet. The large bassinets which cannot fold are considered as the checked baggage. So to avoid the troubles, you should bring small and foldable bassinets. At that time, you let your children play so that they can sleep more easily when the plan takes off.

7. Toys, candy and picture books

Children are often naughty or feel uncomfortable when sitting in a narrow seat with seat belt. In such cases, suddenly give children their favorite toys or a candy bar, children will forget the discomfort and feel funny again. Picture books for children to pain during the flights also help you a lot.

8. Water or milk for children

When the flight takes off or land, children can get tinnitus and feel nervous. Before taking off or landing, Airlines VN suggests you should give milk or water for children to adjust the pressure in the plan. Even while flying flying, you you feel yourself tinnitus, you should also pay attention to you child.

Source: Vietnam Airlines

Some tips at Tan Son Nhat International Airport

Traveling Saigon by air is very quick and convenient. However, many passengers who first travel by air don't know how to get on the correct flight, to arrive at correct gate and to check baggage in. Vietnam Airlines would like to share some experiences when doing procedures at Tan Son Nhat International Airport so that passengers can be confident with their journey.

Experience on baggage checked at Tan Son Nhat Airport

Tan Son Nhat Airport

This is the experience of procedures at the airport, passengers should take note. According to regulations of Vietnam Airways, passengers allow bringing 7kg hand baggage. Due to the security reasons, passenger doesn’t allow bringing knives, scissors, firearms, lighters... in the carry-on baggage. The maximum weight of checked baggage allowance is permitted depending on the ticket class and initial registration. Any baggage exceed the maximum weight must be separated and packed such that each piece weighs less than maximum weight. To avoid lost baggage, passengers should mark their belongings with most visible sign.

When doing procedures at Tan Son Nhat International Airport, passengers' baggage will be divided into 2 categories including hand baggage and checked baggage. Hand baggage is items that passengers should bring on the plane with them. These baggage is often limited in size, weight depending to the regulations of airlines.

Checked baggage is usually heavy and bulky items which are checked when do check-in procedure, carried on luggage compartment, passengers just get them on arrival airport. Depending on ticket class, operating airlines, the regulations of baggage are different. If the baggage of passengers is overweight, they have to pay extra charge. The carriers are prescribed list of items not allowed to bring, you must comply with this regulation.


Experience on check-in at Tan Son Nhat Airport

Tan Son Nhat Airport

Passengers will find check-in counters of airlines at the departure zone. If it's time for check-in, the counters will have service staff. VN Airlines advises that if passengers have not selected seats, they should come early to line up and select seat as they want. Before going to check-in counters at Tan Son Nhat Airport, passengers can have to go through security checkpoint.

Passengers have to present tickets, ID or passport/ visa at the check-in counter. If passengers have checked baggage, they should put it on a scale. Airline staff can check hand baggage of passengers at the same time. After completing the check-in procedures, passengers will receive tickets, documents and boarding pass and baggage tag. Boarding Pass includes information of lounge where passengers have to present before boarding the plane, time opening lounge and the number of seats of passengers.


Experience in boarding

Experience in boarding

After completing the check-in procedures of Air Vietnam, it is time for boarding the plane, the airline staff will appear in the lounge. Passengers with high ticket class board in advance, followed by those with disabilities, those who travel with children, the rest have to queue or staff will call under the seat number. The seats on the plane can recline, the front seats can have footrests to bring the comfort for passengers during the flight.

However, when the plane takes off or land, passengers have to sit up straight, don't use footrests and electronic devices. Above the seats have signposts indicating when they must wear a seatbelt, smoking is allowed or not. When taking off/ landing or going into shock region (notified signal light), passengers must fasten seatbelt.

Source:  http://www.vietnamairlines.travel/news/some-tips-tan-son-nhat-international-airport

Vietnam Airlines among best airlines in South Korea

The award "2014 Incheon Airport Best Airline of the Year Award" of Incheon International Airport Corporation (IIAC) awarded to international airlines operating at Incheon International Airport.  This award aims to honor the airlines which have many contributions in operating the flights and air services at this airport. IIAC selected 11 among more than 90 airlines to award "Best Service".

Vietnam Airlines

According to the criteria of IIAC, firstly, the airlines has to operate stably for at least 2 consecutive years at Incheon Airport and serve more than 500.000 passengers per year.  After selecting airlines based on the criterion above, IIAC assessed the growth of airlines in different fields as the on-time flight rate, aviation safety culture, quick and efficient service; timely baggage service and contributions to the models of kiosk, web, city check-in, etc.  

Asiana Airlines is the only airline in the group serving more than 5 thousand passengers each year and received the gold award. Vietnam Airways and Singapore Airlines received the silver award for the airlines which have the best service and serve more than 500,000 passengers each year at Incheon Airport.

Following airlines serving from 50,000 to 300,000 passengers per year were received the award including Eva Air, Delta Airlines, Qatar Airways, Garuda Indonesia, KLM Royal Dutch Airlines, Air Macau, Air India, Shanghai Airlines.

The award "the best airline" at Incheon Airport has proved that aviation experts high appreciated the quality service of VN Airlines at the top world-class airport. Vietnam Airlines was also ranked in the list of airlines with “best service" including two 5-star airlines of Asiana Airlines and Singapore Airlines.  

After 2 consecutive years (2013 - 2014) operating at Incheon Airport, Vietnam Airlines has expanded the scale of operation with the frequency of 35 flights/week, 560,000 passengers from 3 major cities of Vietnam: Hanoi, Ho Chi Minh City and Da Nang to Incheon. Vietnam Airlines flight schedule is more and more stable, the delayed and canceled flight rate dramatically falls compared to the previous period; along with the improvement in the service at the airport as increasing the number of counters, sign system, staff...recognized by aviation experts and Korean costumers.

Incheon International Airport is the largest airport of South Korea and one of the 10 most crowded airports in the world.  The world's large airlines operate at this airport as KLM Royal Dutch Airlines, Lufthansa, Air France, Etihad Airways, American Airlines, China Southern Airlines, Singapore Airlines, Qatar Airways, Cathay Pacific... Incheon is one of the few airports is evaluated as a 5-star airport in many consecutive years by SkyTrax and ranked in top 10 best airports in the world.  In addition, Incheon Airport voted as the best airport in the world in 10 consecutive years by Airport Council International.

Source: vietnam Airlines 

Vietnam Airlines flights Hanoi - Nha Trang

Vietnam Airlines flights Hanoi - Nha Trang take off at Noi Bai international airport and lands at Cam Ranh international airport. Cam Ranh International Airport is located about 40km from the city center of Nha Trang. This is the 5th large airport in Vietnam. There are currently 3 domestic airlines including Vietnam Airlines, VietJet Air and Jestar Pacific and many international airlines operating flights to Nha Trang. Domestic airlines are operating flights Hanoi - Nha Trangwith different frequencies depending on season or each flight increment.

The flights from Nha Trang to Hanoi depart at Cam Ranh airport and ends at Noi Bai Airport. Noi Bai International Airport is situated at 30km from the city center of Hanoi. This is the largest international airport in North Vietnam. Currently, there are 3 domestic airlines and 22 international airlines having flights to this airport. Vietnam Airlines currently operates the Hanoi - Nha Trang - Hanoi route with a frequency of 3 flights/ day. Passengers can choose routes suitable to favored schedules. The average airfare for this route is about 1,834,000 dong.

Vietnam Airlines flights to Nha Trang

Nha Trang has been favorable endowed geographic location and ideal climate with famous tourism spots as Vinpearl Land, Ninh Van Bay, Oceanographic Institute, Doi grotto, Mun Island - Tam Island, Diamond Bay, Cau Da villa, so on. Vinpearl Land is a resort located in Hon Tre Island. From the city center, tourists can easily come here by cable cab or canoe. Vinpearl Land owns luxurious hotels, swimming pool, spa, recreational park and 4D cinema. If you like to contemplate colorful coral reefs under the sea, you should drop by Hon Mun Island with black cliffs as wood. Coming to Hon Mun, you cannot ignore activities as bar floating on the sea, diving, contemplating coral reef, glass-bottom boat...

In addition to Mun Island, Tam Island is an ideal place for those who love ecotourism. With the unspoiled beauty, green tropical forests, long sandy beaches, mysterious Doi cave (Bat Cave); Tam Island will not make you disappointed. Here, you can participate in sport activities as beach volleyball, kayaking, hiking... If you have once visit Ninh Van Bay and stayed in Six Senses Ninh Van Bay, you surely want to return again and again. The resort was designed in the harmony between nature and the simple wooden architecture decorated in a beautiful location in Ninh Van Bay. 

There are mountainous villas. Each villa has a separate swimming pool, the outside and inside bath room. Wood is the main material used in creating a comfortable and luxurious architectural space but pristine and romantic features. Dao Yen (Bird Nest Island), National Oceanographic Museum of Vietnam, Hon Chong Promontory, Hon Vo or Van Phong Bay, Po Nagar Cham Towers are indispensable attractions in Nha Trang. Besides, you should spend time strolling around the city to Dam Market, Long Son Pagoda, Nui Church, Diamond Bay...

Source: http://www.vietnamairlines.travel/

Vietnam Airlines flights Hanoi - Quy Nhon

Quy Nhon tourism, Binh Dinh is seen as a treasure which is gradually revealed with many attractive things of nature, land and people here. If you want to relax, explore and experience a very interesting space of the martial land, do not hesitate to book Vietnam Airlines flights Hanoi - Quy Nhon.

Airport in Quy Nhon

Phu Cat airport is situated about 30km away from the city center of Quy Nhon to the northwest. This is a civil and military airport in Phu Cat district, Binh Dinh. The airport has one runway with the length of 3.051m. The surface of runway is made of concrete with a sufficient size to receive the large airports as A321, Boeing 777. Currently, the airport is receiving flights from 2 major cities of Hanoi and Ho Chi Minh. 

The Hanoi - Quy Nhon route is operated by only Vietnam Airlines with a frequency of 1 flight/ day, the departure time at 08:05. The airfare ranges about 1,844,000 dong/ turn. Air Viet is also the only airline in Vietnam operating Hanoi - Quy Nhon flights. Every day, there is one Vietnam Airlines flight from Quy Nhon to Hanoi. The flight departs at 10:30 and arrives in Hanoi at 12:00.

Located in the southeast of Binh Dinh, one side is the South China Sea, another side is green rolling mountain, and Quy Nhon brings the wild but splendid beauty which captivates tourists. Quy Nhon Sea is dark blue with long sandy beaches mixed with the blue of the sky. The first must-see attraction when traveling Quy Nhon is Ghenh Rang. Just about 5-minute drive to the city center, mountain and sea mix together creating spectacular but full poetic and charming landscape. You will be immersed into the emerald water of Hoang Hau beach.

Ghenh Rang

Through Thi Nai Bridge, opposite untouched green forest, tourists can contemplate the sky, sea, and vast sand dune, a unique landscape of nature. In addition, some unspoiled beaches as Trung Luong, Vinh Hoi, and Tan Thanh are indispensable places in this city. Quy Nhon is famous for unique Champa architectural works such as Duong Long, Banh It, Canh Tien, etc. Also, you should not forget to visit Quang Trung Museum and well-known martial villages as Vo An Ninh, An Thai, Phi Long Vinh... Quy Nhon at night is not noisy and bustling, the city submerges in the warm golden light. Tourists can choose a seaside coffee shop to contemplate the sea at night or organize the activities as campfire, tug of war or BBQ parties on the coast with family and friend.

Besides the beautiful landscapes, traveling Quy Nhon, tourists should not miss the opportunities to enjoy exquisite cuisine of this land. The rustic specialties that cannot be missed in Quy Nhon are baked rolls, Bau Da wine, coconut cake, jellyfish noodle, snails, banh canh cha ca, grilled fish, banh hoi long heo... These dishes are not as expensive as the other tourist areas. The beautiful Quy Nhon city with abundant cuisine always welcomes you to visit and explore. Quickly book Vietnam Airlines flights to Quy Nhon to experience and explore this city.

Source: http://www.vietnamairlines.travel/

New Vietnam Airlines uniform now in test

On two special flights number VN257 from Hanoi to Ho Chi Minh City in March 7th and VN236 flight from Ho Chi Minh City to Hanoi in March 8th, Vietnam Airlines has performed new uniforms and gave the survey forms to hundreds of passengers. The flight had the participation of singer Thanh Lam, musician Quoc Trung and designer Minh Hanh - the main designer of new uniforms of Vietnam Airlines. "The long dress is beautiful.  The color is elegant, especially yellow" Ms Mai Hoa, the passenger in business class on the flight No.VN257 commented.

An Australian passenger, Ms. Kate Smith felt surprise when watching this performance that she has never seen on the plane. "On the way to Hanoi, I see the attendants in red long dress.  But this time they wore yellow and blue uniforms.  Personally, I love these two colors because they are more elegant," she said. However, there are additional comments with new uniforms. Mr. Tran Tien in Hanoi said that new uniform is still quite hard compared to the traditional long dress, especially the waist.  In term of the elegant color and dynamic design, Mr. Tien said the collar needs more innovation and further split to create the comfort for the wearer.

New Vietnam Airlines uniform

A female flight attendant said she likes the new uniform because it is convenient for her work.  And another staff commented this costume help the movement more easily, except that the lock is designed behind the back, making it difficult to wear than normal.

These are two of many Vietnam Airlines flights testing, introducing and collecting passengers' comments of VNA uniforms.  After several rounds of research, concept development and consultation of the leading experts in the field of art, fashion, this introduction to collect the public opinion is the final step to complete new uniforms before officially put into operation in late May, 2015 - at the same time putting into operation the new Boeing 798-9 aircraft, Airbus A350-900 and change the whole new brand identity system. 

The experiment was also aimed at ensuring the safety, convenience and suitability of uniform samples in real conditions. Located in the overall plan to upgrade the quality service up to the 4-star standard and renew the fleet with new generation and modern aircrafts in the world, the brand identity system of VN Airlines will also be changed under the modern trend while keeping the image of Vietnam Airlines, the representative image for the country that is dynamic, constantly innovate and develop. Being an important item in the brand identity system, uniforms of Vietnam Airways will also be changed to fit the overall direction, the color of logo, aircrafts and other items such as lounge, ticket counters, signs...

Vietnam Airlines expands flight network

Vietnam airlines is the leading national airline of Vietnam. With the purpose of serving best for both domestic and international passengers, in 2014 the airline is constantly evolving and expanding routes to many destinations in the country as well as other countries around the world.

Vietnam Airlines flight

With the slogan of bringing new horizons and new experiences to passengers, Vietnam Airlines has contributed greatly to the development of Vietnam tourism. During the past years, Vietnam Airlines has exploited routes to 21 cities and provinces through the country, and 28 international destinations in 26 countries and territories. Recently, there have been two new routes launched from Vietnam to Japan, Hanoi Haneda and Da nang Narita.

In 2006, after achieving the prestigious certificate on safety exploitation of International Air Transport Association (IATA), Vietnam Airlines officially became a member of the association and confirmed its international-standard quality service. On June 10, 2010, Vietnam Airlines officially became the 10th member of the global airline alliance - SkyTeam. This event marked a great development of the company in successful integration into the international market. By virtue of this event, Vietnam flights network has been extended to over 1000 destinations worldwide.

Two new international routes to Tokyo, the capital of Japan are from Hanoi to Haneda and from Da Nang to Narita. Accordingly, the routes between Hanoi - Haneda is mined from early July 2014 with 07 flights per week and route of Da Nang - Narita is exploited from July 16, 2014 with 04 flights per week, by Airbus A321, departing at 11:10 AM on Wednesdays and 10:40 AM Thursdays, Saturdays, and Sundays from Da Nang International Airport.

On opening these new routes, ticket sales incentive programs for passengers are launched from now to the end of this year. The price of a round-trip ticket on the route Hanoi - Haneda is 6.315.000VND (approximately US$ 299), which applies to retail customers buying ticket in Vietnam to June 15, 2014. These flights departed from July 1 to July 15, 2014. Meanwhile, round-trip airfare on route Da Nang - Narita is 7.375.000VND (approximately US$ 349); tickets are sold from now to December 31, 2014. Passengers will departure from July 16 to December 31, 2014. These airfares do not include taxes, fees, charges and surcharges. Price converted to VND can change according to bank rate at time of booking.

vietnam airlines

Two new routes will help the airline strengthen its position as the airline exploits the most direct routes with the highest frequency, connecting 3 major cities of Vietnam (Hanoi, Ho chi minh City and Da Nang) with 4 ones to Japan (Tokyo,Osaka, Fukuoka and Nagoya). The exploitation of Haneda Airport in parallel to Narita Airport in Tokyo will create nonstop flights to meet the needs of business travelers, and convenient connections with domestic flights in Japan. Simultaneously, it will help Japanese passengers in Vietnam travel and vice versa, thereby, contributing to tourism in Da Nang and other central provinces of Vietnam.

The route of Da Nang - Narita is the 10th one from Vietnam to Japan of Vietnam Airlines, bringing the total number of the airline to 62 flights / 1 week. At the same time, it has expanded flights network up to 95 routes (55 domestic and 40 international lines) to 29 international points and 21 domestic points. This is the first route opened between Da Nang and Tokyo, as well as the 3rd international routes departing from Da Nang after routes to Siem reap (Cambodia), and Seoul(South Korea) of the airline.

In addition, on January 12, 2014, Vietnam Airlines officially launched international route of Vinh - Vientiane. After months of operating the routes, the number of passengers increases more, which contributes significantly in the development of tourism the two countries, along with creating favorable conditions for Vietnamese people and Lao ones to have mutual understanding about each others cultures.

Vietnam Airline tips on early ticket booking

Early booking ticket is a useful advice of Vietnam Airline for passengers. It is the fact that people can gain a lot of benefits thanks for purchasing tickets early, especially on special occasion of Lunar New Year.

Firstly, it is clear that if you buy tickets early, your seat is 100 % guaranteed. This may help you avoid a lot of inconveniences such as standing in a very long line to wait for buying tickets, losing a lot of time and effort or insufficient preparation for the trip. You will see that this advice of VN Airlines is very valuable!

Online Air Ticket booking

The second thing is the ticket charge and ticket refund in accordance with the regulations of different airlinessuch as Jetstar, Vietjet Air, Air Mekong and Vietnam Airlines. In case of any annoying complications, if you book your ticket early, you will have time to calmly and efficiently solve all the problems.

Thirdly, you will have to pay chargeable airfare in accordance with the airlines rules without losing too much fee.

Vietnam Airlines Tips

Finally, many priorities are applicable for early booking. For instance, you will receive the best price offered by the travel companies, corporations, small businesses and large corporations located abroad for their large number bookings. Vietnam Airlines also launches a lot of attractive promotional program for honored customers booking tickets early, especially on peak season of tourism. Pursing ticket on time will help you save a lot of money and still enjoy great experiences on Vietnam Airlines flights.

Currently, Vietnam Airlines has begun selling tickets for journey from the South to the North of Vietnamin Lunar New year 2014. You should look at your calendar to specify the period of your festival vacationto have your own plan for booking tickets. Please pay attention to updated information to book your suitable ticket as soon as possible.

Source: http://www.vietnamairlines.travel/