Showing posts with label vietnam air. Show all posts
Showing posts with label vietnam air. Show all posts

Thursday, March 17, 2016

Vietnam Airlines serves cocktails

Cocktail is a mixed drink is blended from wines and fruit juices and considered a popular drink of numerous people. Also, it is a diverse beverage in menu of bars in the world. Drinking cocktail is not only to refresh, but also to enjoy the taste, color, decorative art. Therefore, Vietnam Air has selected cocktails designed by itself to serve passengers on long-haul flights. It also contributes to the introduction and promotion of special fruits of Vietnam to international friends.
starter meal on vietnam airlines
starter meal on vietnam airlines


With professional restaurants and bars, concocting dozens of cocktails is not difficult. However, international flights serve many passengers with diversity of nationalities, culture, habits and preferences. Feelings of passengers on color, taste and smell on aircraft is different on the ground. Restrictions on alcohol in the long-haul flights, conditions of preparation and ancillary components to serve fast but high quality... are the criteria that need to be considered carefully.
From this reality, Mr. Vo Tan Si spent much effort to search and mix different ingredients in order to find the most suitable beverage, satisfying the needs of majority customers on Vietnam Air flight. Under the skillful hands and creative mind of Mr. Vo Tan Si, three cocktails named Red River, Saigon Sunlight and Hello Vietnam was born to serve bring the passengers of Vietnamairlines. Vietnam Air passengers now can enjoy the delicious taste of the cocktails bearing the international mark and flavor of beautiful tropical country. These cocktails are also considered its proprietary products.

In Red River, connoisseurs will recognize the characteristic of Campari wine, combined with orange juice and Dry Martini. This is an ideal appetizer before enjoying exquisite cuisine. Saigon Sunlight with gentle smoky taste of Whisky when served along lemon juice, syrup and Sprite will become an attractive beverage that can be used at any time of the flight. The cocktail named Hello Vietnam is made from Campari wine, orange juice and Sprite, used for all the time before or after a meal.
drinks vietnam airlines
drinks vietnam airlines

These drinks attract passengers not only by delicious taste but also by the beautiful and eye-catching color. When poured into a crystal glass that Vietnamese Airlines put its own production, the cup of cocktail becomes more attractive and delicious. This is one of 4-star services that Vietnam Airlines is looking forward to meet the demand of passengers. Along with the product systems on the ground and on aircraft increasingly perfect, the drinks and meals carefully invested are contributing to confirm quality service of Vietnam Airline.

According to representative of Vietnam air lines, in the future, passengers on long-haul flights, especially Business Class will be served more cocktails. All are to meet the increasing diverse demands of customers.


Thursday, October 1, 2015

Vietnam Airlines serves cocktails on long haul flights

Cocktail is a mixed drink is blended from wines and fruit juices and considered a popular drink of numerous people. Also, it is a diverse beverage in menu of bars in the world. Drinking cocktail is not only to refresh, but also to enjoy the taste, color, decorative art. Therefore, Vietnam Air has selected cocktails designed by itself to serve passengers on long-haul flights. It also contributes to the introduction and promotion of special fruits of Vietnam to international friends.
vietnam airlines
starter meal on vietnam airlines

With professional restaurants and bars, concocting dozens of cocktails is not difficult. However, international flights serve many passengers with diversity of nationalities, culture, habits and preferences. Feelings of passengers on color, taste and smell on aircraft is different on the ground. Restrictions on alcohol in the long-haul flights, conditions of preparation and ancillary components to serve fast but high quality... are the criteria that need to be considered carefully.
From this reality, Mr. Vo Tan Si spent much effort to search and mix different ingredients in order to find the most suitable beverage, satisfying the needs of majority customers on VietnamAir flight. Under the skillful hands and creative mind of Mr. Vo Tan Si, three cocktails named Red River, Saigon Sunlight and Hello Vietnam was born to serve bring the passengers of Vietnam airlines. Vietnam Air passengers now can enjoy the delicious taste of the cocktails bearing the international mark and flavor of beautiful tropical country. These cocktails are also considered its proprietary products.
In Red River, connoisseurs will recognize the characteristic of Campari wine, combined with orange juice and Dry Martini. This is an ideal appetizer before enjoying exquisite cuisine. Saigon Sunlight with gentle smoky taste of Whisky when served along lemon juice, syrup and Sprite will become an attractive beverage that can be used at any time of the flight. The cocktail named Hello Vietnam is made from Campari wine, orange juice and Sprite, used for all the time before or after a meal.
vietnam airlines
vietnam airlines drinks

These drinks attract passengers not only by delicious taste but also by the beautiful and eye-catching color. When poured into a crystal glass that Vietnamese Airlines put its own production, the cup of cocktail becomes more attractive and delicious. This is one of 4-star services that Vietnam Airlines is looking forward to meet the demand of passengers. Along with the product systems on the ground and on aircraft increasingly perfect, the drinks and meals carefully invested are contributing to confirm quality service of Vietnam Airline.

According to representative of Vietnamair lines, in the future, passengers on long-haul flights, especially Business Class will be served more cocktails. All are to meet the increasing diverse demands of customers.

Friday, September 11, 2015

Vietnam Airlines tips to avoid lost baggage

No one wants to lose baggage at Vietnam airports as well as at other airports in the world. What should passengers do in this case? Please refer to following Vietnam airlines tips to mitigate this situation. Baggage from check-in counter to arrival airport has to go through many stages such as security screening, boarding, transferring from the plane to the trucks and from conveyor to passengers. Airport staff is entirely responsible for these stages. Though there are hundreds of cameras with an operation center, the theft and lost items in the suitcases still happens and this makes many passengers extremely worried.
vietnam airlines tips
vietnam airlines tips

When detecting the outside baggage is intact but inside is missing some items, passengers should immediately report lost and found of Vietnam Airlines at the airport on irregularities of baggage such as requesting to weight baggage again, checking baggage after receiving, declaring the characteristics of lost items... Then, the airline and security agent will make all their effort to solve the problem such as finding or compensating baggage to passengers.
In the case of lost baggage, if passengers cannot prove the actual value of the baggage, the airlines (including Vietnamese Airlines) will adopt a common compensation for passengers. The liability limits of Vietnam Airlines checked baggage is USD 20 per kg or does not exceed USD 400 per passenger (or local currency equivalent) for cabin baggage. In addition, for flights on European route, the compensation of Vietnam Airways for damaged baggage does not exceed 1000SDR/ passenger. In case of both cabin baggage and check baggage of a passenger are damaged for various reasons, a compensation is made according to the actual damage but not exceeding the limits of Vietnam Airline liability for that passenger (SDR 1000 or local currency equivalent)
However, the condition of carriage of the airlines states that for international flights, electronic devices (laptop, camera, camcorder, music player, MP3 players, mobile phone...), fragile and perishable items, money, jewelry, keys, passport, ID, business document, etc. cannot be accepted to carry as checked baggage.
vietnam airlines tips
baggages - vietnam airlines tips

So Vietnam Air suggests passengers:
- Should use hard suitcases with lock rather normal zipper. If want to get something inside the evildoers will have to break the lock, then the suitcase cannot be closed again.
- If use a normal suitcase, passenger should wrap it. With this way, it will take more time if evildoers want to steal items in his suitcase.

- For checked baggage, passenger also should wrap and cover the entire the baggage by tape along with his name, address and phone number.  

Thursday, September 3, 2015

Vietnam Airlines Business class plays golf for free

Not just improving the quality of flights, Vietnam Airlines also proves its profession of a reputable national airline when launching a special promotion towards the ultimate benefit of customers. Recently, the airline brings many surprises to Business class when giving them meaningful presents.
vietnam airlines business class
vietnam airlines

Vietnam Airlines preferential policies
According to the official announcement of Vietnam Airline, passengers of Business class on VietnamAirlines flights to Nha Trang, Phu Quoc will receive special incentives:
- Free of charge for using a golf course of 18 holes during September 2015
- 50% discount charge (on public rate) of using a golf course from October to December 2015
Conditions:
- Boarding pass has the validity of 05 days to play golf since the date of departure.
- Customers have to show their valid boarding passes and personal documents at the resception desk of Vinpearl Golf Course.
- Boarding passes of VietnamAirlines flights to Nha Trang are only used at Vinpearl Golf Nha Trang. Those in flights to Phu Quoc are used at Vipearl Golf Phu Quoc.
- The promtion of Vietnam Airways is not combined with other programs or promotional packages of VinGroup.
This is a great chances for Vietnam Air customers to experience ralaxing moments at international golf courses in Vietnam. Besides, Vietnam Airlines Business class will have chance to take rest after a busy meeting day in Nha Trang or Phu Quoc.
Vinpearl Golf Phu Quoc
vietnam airlines business class
vietnam airlines to Phu Quoc

Vinpearl Golf Phu Quoc has an area of over 100ha. The golf course is designed in the model of famous sea – island golf courses in the world with beautiful natural landscapes. Being designed uniquely, taking the maximum advantages of natural landscapes and seascapes, Vinpearl Golf Phu Quoc is an attractive course for golfers to challenge themselves and mark scores over their competitors. In addition, Vinpearl Golf Phu Quoc is the convergence of full equipment to meet all demand of a holiday with luxur 5-star hotels, opulent villas, large swimming pool, elegant Vincharm Spa system, and an amusement park seen as “Phu Quoc Disneyland”.
Vinpearl Golf Nha Trang
vietnam airlines bussiness class
vietnam airlines to Nha Trang


With an advantage of being located in Hon Tre Island in Nha Trang, one of the most beautiful bays in the world, international 18-hole golf course in Nha Trang will be an ideal place to bring interesting experiences to fans of the noble sport. Vinpearl Golf Nha Trang has a featured design, perfect services, also a series of luxury restaurants, resorts, amusement park... bringing wonderful holidays to passengers.

Tuesday, August 18, 2015

Vietnam Airlines excess baggage tips

Having a chance to own cheap Vietnam Airline tickets, or tickets of low-cost airlines, passengers can save travel expense more by skipping baggage. On departure date, passengers can bring only 07kg of hand baggage into aircraft. Yet, with the following tips of Vietnamairlinestickets.com, passengers can bring excess baggage easily.
Do not buy baggage early
It is highly recommended that passengers should not book baggage when purchasing a cheap Vietnam Airlines ticket. It is because the departure date is far from the time of booking; it will be wasteful to deposit baggage fee, if passengers or Vietnam Airlines cancel flight due to personal or weather reasons. Passengers should only buy excess baggage one day before or on departure date. Passengers can add baggage online. For those who are backpackers, buying Vietnam Airlines baggage is needless. Most of them bring carry-on baggage. Passengers should request checked baggage for the return if there are many gifts, items as liquid or bulky items which are not allowed in hand baggage. You do not have to worry anything if you do not have excess baggage.
Tips for overweight hand baggage
Vietnam Airline Tips
Vietnam Airline Tips

According to regulation of Vietnam Airlines hand baggage and of other airlines, each passenger is allowed to bring only 07kg of hand baggage. At some airports in ASEAN, they do not check too strictly, depending on flight, airline, and security staff. Passengers can bring a carry-on baggage and a backpack. It means that passengers do not have to buy excess baggage, but they can bring a hand baggage and a small backpack. Almost Vietnamese airlines accept this; however, to avoid the check of security staff, passengers should do the following things:
- Passengers should represent hand baggage (7kg) at the check-in counter. And, your backpack should be kept by your relatives or friends, and then give to you later. After check-in, passenger gets his backpack and pass through security checkpoint. It is ensured that staff at security checkpoint will not ask you about your baggage, unless you have restricted items in your bag. All they have to to is checked your items in baggage allowed or prohibited.
Vietnam Airlines checkin in
Vietnam Airlines checkin in

- You wait at the lounge to prepare for boarding. About 15 - 20 minutes before the scheduled departure time, all passengers will be called to get onboard. For Vietnam Airlines flights, passengers can travel though tube cage, or by bus for other carriers' flights. Then, Vietnam Air staff will be waiting to check passengers' boarding pass, and may check your bag one more time.
- To avoid being checked for the last time, you can open your hand baggage and stuff your bag inside, if it is possible. If there is no room for your bag, you should wear your backpack suitably. For example, you should stand behind a group of people to avoid being recognized. Do not stand at the beginning or the end of queuing line, you will be checked easily by airline's staff. If passengers can act more careful, they can get on board easily.
- For those who do not have a suitcase, they can bring a bag and a nylon bag. The bag can weigh 07kg, and the nylon bag can weigh about 3-4 kg. In theory, you are bringing overweight baggage; thus, you should not present both of them at check-in counter. After the staff at the check-in counter check your 7-kg bag, he will attack a tag on the bag, which shows that the bag was allowed to bring into aircrafts of Vietnam Airways.
Vietnam Airlines checkin in
Vietnam Airlines checkin in


For alone travelers, they can take both bags to check-in counter, but the smaller one should be hidden. Then, take both bags flexibly and smartly to to avoid being recognized by staff. When passing through checkpoint, passengers should be confident as the security staff will not check again. At the waiting lounge, you will sit until the boarding time. At the boarding gate, the staff may request to check bag again. They may ask why tag is only attached on one bag, what about another? Therefore, to avoid being asked, passengers can put their smaller bag in the bigger one, if there is enough room. Although your bag may weigh more than 10kg, you can wear it on your shoulder with tag attached. In short, you should arrange you hand baggage into two bags. The main bag weighs 07kg. The rest one will be kept by relatives standing away from the counter. Passengers should use a big backpack to put small bag inside in case your baggage will be checked again when boarding. 

Tuesday, July 14, 2015

Vietnam Airlines tickets Hanoi - Luang Prabang

Luang Prabang ancient capital is considered one of the most fascinating and peaceful in South East Asia. With Vietnam Airlines flights to Luang Prabang, visitors will have the opportunity to feel the tranquil scenery, ancient houses, beautiful peninsulas adjacent to Mekong and Nam Khan Rivers, the monks begging for alms in the morning and the gentle smile of Laotians. Luang Prabang is really a paradise for those who love nature, pure mediation and want to escape from the dust, lust, hatred, delusion of the life.
Airlines tickets Hanoi - Luang Prabang
Luang Prabang
Currently, Vietnam Airlines is operating 2 flights from Hanoi to Luang Prabang every day with the rate from USD 150. Therefore, visitors can easily book flights to Luang Prabang with different times and fares.

Luang Prabang owns the most diverse landscapes of northern Laos and still preserves and conserves the traditional cultures the best in Laos. Nature has endowed this peaceful land the great sceneries, surrounded by mountains higher than 700m above the sea level between the confluence of Nam Khan River and Mekong River.

Today, Luang Prabang is one of the most attractive destinations of Laos recognized as the world cultural heritage by UNESCO in 1995. Booking Vietnam Airlines tickets Hanoi-Luang Prabang and setting foot in this beautiful city, visitors will be fascinated by the tranquil space, poetic beauty of landscape mixed with the magnificence and splendor of the temples, the trees and flowers along the roadside and even the monks with yellow shirt following somebody's footsteps to beg for alms on the streets.
Wat Xieng Thong:  Located in the end of Sakkarin Street, close to the confluence of Mekong River and Nam Khan River, Wat Xieng Thong is known as the most important temple in Luang Prabang ancient capital. This temple was built in 1560 under the reign of King Setthathirat. Its gate overlooks Mekong River - the river has long attached to the land and the lives of the people in the country of Million Elephants.

Wat Xieng Thong own a large campus with many large and small works as  a main temple in the classical architectural style of Luang Prabang with three-storey roof facing the ground; Tripitaka built in 1828; tower hanging drum (1961); a small temple with the Reclining Buddha and several smaller buildings scattered. The famous Buddha statue of Xieng Thong was once displayed in Paris Museum in 1931, then was kept in Vientiane and returned Luang Prabang in 1964.

In addition, Wat Xieng Thong is famous for murals depicting the story of Buddha, made by Mosaic art. On major holidays of the year, Xieng Thong becomes busy and bustling with thousands of tourists flocking to the temple to contemplate the true golden Buddha statue or to participate in Buddha bathing ceremony.

Pak Ou: Located in the north of Luang Prabang, visitors can come to Pak Ou cave by boat or road transportation. This cave is well-known for small wooden Buddha statue on the cliff. Buddha statues in Pak Ou cave are relatively diverse, expressing the different forms of the Buddha.

Phou Si Mountain: is an ideal place to admire the panoramic view of Luang Prabang. In Lao language, Phou means mountain and Si means color. This mountain is about 80m high with more than 300 steps leading up the mountain made of bricks with the airy spaces for visitors. On Phou Si top is 20-meter-high Chom Si tower with a hall worshiping Buddha, a Buddha statue weighing about 50kg and so many other beautiful statues with gentle face, long slender fingers and Naga snake head.

Tuesday, July 7, 2015

Vietnam Airlines tips for passengers traveling with children

Bring enough diapers, clothes, drinks, toys for your children, you might avoid for yourself and others feeling uncomfortable because your children cry during the long flights.
Vietnam Airlines
Vietnam Airlines flight

1.  Necessary things
If you travel with children and infant by air, Vietnam Airways advised you should bring more snacks, milk, toys and especially diapers. Though you baggage can be heavier than normal baggage, they will need when the flight is delayed, prolonged or has crash. You certainly do not want to imagine the scene of impatiently waiting and hug a child who is screaming and need changing diapers while you have exhausted diapers. In addition, you should bring clothes to replace for children and yourselves in case children belch or vomit.

2. Washcloth
Not only do you bring tissue and paper, but you also should bring a washcloth. It will be useful when your children vomit on the flight and you have to clean it.  

3. Additional fee for leg-room
Leg-room is almost the most necessary thing if you have to hold the child in your lap during the flight. The free space underneath is convenient for placing bags of diapers, formula and items necessary for your children. However, VN Airlines recommends you should buy a separate seat for children over 2 years old on the long flights.
4. Batteries for electronic devices
You can watch TV or read newspaper if your mobile is out of battery when traveling alone. But when traveling with children, you should fully charge for all technology products such as mobile, tablets, iPads ... These things not only are necessary for you but also help your children forget the uncomfortable feeling on the plane.

5. Early show at checkpoint
Every airport has different check-in procedures with baggage. Some airports check carefully each bottle or package of child food; even they do not allow you to carry on the plane. Therefore, you should arrive at the airport early and have standby plans.

6. Tagging bassinet
After checking baggage in, you should immediately go to the gate tagging the bassinet. The large bassinets which cannot fold are considered as the checked baggage. So to avoid the troubles, you should bring small and foldable bassinets. At that time, you let your children play so that they can sleep more easily when the plan takes off.

7. Toys, candy and picture books
Children are often naughty or feel uncomfortable when sitting in a narrow seat with seat belt. In such cases, suddenly give children their favorite toys or a candy bar, children will forget the discomfort and feel funny again. Picture books for children to pain during the flights also help you a lot.

8. Water or milk for children
When the flight takes off or land, children can get tinnitus and feel nervous. Before taking off or landing, Airlines VN suggests you should give milk or water for children to adjust the pressure in the plan. Even while flying flying, you you feel yourself tinnitus, you should also pay attention to you child.


Friday, July 3, 2015

Some tips at Tan Son Nhat International Airport

Traveling Saigon by air is very quick and convenient. However, many passengers who first travel by air don't know how to get on the correct flight, to arrive at correct gate and to check baggage in. Vietnam Airlines would like to share some experiences when doing procedures at Tan Son Nhat International Airport so that passengers can be confident with their journey.

Experience on baggage checked at Tan Son Nhat Airport
Tan Son Nhat Airport
Tan Son Nhat Airport

This is the experience of procedures at the airport, passengers should take note. According to regulations of Vietnam Airways, passengers allow bringing 7kg hand baggage. Due to the security reasons, passenger doesn’t allow bringing knives, scissors, firearms, lighters... in the carry-on baggage. The maximum weight of checked baggage allowance is permitted depending on the ticket class and initial registration. Any baggage exceed the maximum weight must be separated and packed such that each piece weighs less than maximum weight. To avoid lost baggage, passengers should mark their belongings with most visible sign.

When doing procedures at Tan Son Nhat International Airport, passengers' baggage will be divided into 2 categories including hand baggage and checked baggage. Hand baggage is items that passengers should bring on the plane with them. These baggage is often limited in size, weight depending to the regulations of airlines.

Checked baggage is usually heavy and bulky items which are checked when do check-in procedure, carried on luggage compartment, passengers just get them on arrival airport. Depending on ticket class, operating airlines, the regulations of baggage are different. If the baggage of passengers is overweight, they have to pay extra charge. The carriers are prescribed list of items not allowed to bring, you must comply with this regulation.


Experience on check-in at Tan Son Nhat Airport


Tan Son Nhat Airport
Tan Son Nhat Airport
Passengers will find check-in counters of airlines at the departure zone. If it's time for check-in, the counters will have service staff. VN Airlines advises that if passengers have not selected seats, they should come early to line up and select seat as they want. Before going to check-in counters at Tan Son Nhat Airport, passengers can have to go through security checkpoint.

Passengers have to present tickets, ID or passport/ visa at the check-in counter. If passengers have checked baggage, they should put it on a scale. Airline staff can check hand baggage of passengers at the same time. After completing the check-in procedures, passengers will receive tickets, documents and boarding pass and baggage tag. Boarding Pass includes information of lounge where passengers have to present before boarding the plane, time opening lounge and the number of seats of passengers.


Experience in boarding
Experience in boarding
Experience in boarding


After completing the check-in procedures of Air Vietnam, it is time for boarding the plane, the airline staff will appear in the lounge. Passengers with high ticket class board in advance, followed by those with disabilities, those who travel with children, the rest have to queue or staff will call under the seat number. The seats on the plane can recline, the front seats can have footrests to bring the comfort for passengers during the flight.

However, when the plane takes off or land, passengers have to sit up straight, don't use footrests and electronic devices. Above the seats have signposts indicating when they must wear a seatbelt, smoking is allowed or not. When taking off/ landing or going into shock region (notified signal light), passengers must fasten seatbelt.

Wednesday, June 24, 2015

Vietnam Airlines among best airlines in South Korea

The award "2014 Incheon Airport Best Airline of the Year Award" of Incheon International Airport Corporation (IIAC) awarded to international airlines operating at Incheon International Airport.  This award aims to honor the airlines which have many contributions in operating the flights and air services at this airport. IIAC selected 11 among more than 90 airlines to award "Best Service".
Vietnam Airlines
Vietnam Airlines


According to the criteria of IIAC, firstly, the airlines has to operate stably for at least 2 consecutive years at Incheon Airport and serve more than 500.000 passengers per year.  After selecting airlines based on the criterion above, IIAC assessed the growth of airlines in different fields as the on-time flight rate, aviation safety culture, quick and efficient service; timely baggage service and contributions to the models of kiosk, web, city check-in, etc.  
Asiana Airlines is the only airline in the group serving more than 5 thousand passengers each year and received the gold award. Vietnam Airways and Singapore Airlines received the silver award for the airlines which have the best service and serve more than 500,000 passengers each year at Incheon Airport.
Following airlines serving from 50,000 to 300,000 passengers per year were received the award including Eva Air, Delta Airlines, Qatar Airways, Garuda Indonesia, KLM Royal Dutch Airlines, Air Macau, Air India, Shanghai Airlines.
The award "the best airline" at Incheon Airport has proved that aviation experts high appreciated the quality service of VN Airlines at the top world-class airport. Vietnam Airlines was also ranked in the list of airlines with “best service" including two 5-star airlines of Asiana Airlines and Singapore Airlines.  
After 2 consecutive years (2013 - 2014) operating at Incheon Airport, Vietnam Airlines has expanded the scale of operation with the frequency of 35 flights/week, 560,000 passengers from 3 major cities of Vietnam: Hanoi, Ho Chi Minh City and Da Nang to Incheon. Vietnam Airlines flight schedule is more and more stable, the delayed and canceled flight rate dramatically falls compared to the previous period; along with the improvement in the service at the airport as increasing the number of counters, sign system, staff...recognized by aviation experts and Korean costumers.
Incheon International Airport is the largest airport of South Korea and one of the 10 most crowded airports in the world.  The world's large airlines operate at this airport as KLM Royal Dutch Airlines, Lufthansa, Air France, Etihad Airways, American Airlines, China Southern Airlines, Singapore Airlines, Qatar Airways, Cathay Pacific... Incheon is one of the few airports is evaluated as a 5-star airport in many consecutive years by SkyTrax and ranked in top 10 best airports in the world.  In addition, Incheon Airport voted as the best airport in the world in 10 consecutive years by Airport Council International.