Vietnam Airlines tips to avoid lost baggage

No one wants to lose baggage at Vietnam airports as well as at other airports in the world. What should passengers do in this case? Please refer to following Vietnam airlines tips to mitigate this situation. Baggage from check-in counter to arrival airport has to go through many stages such as security screening, boarding, transferring from the plane to the trucks and from conveyor to passengers. Airport staff is entirely responsible for these stages. Though there are hundreds of cameras with an operation center, the theft and lost items in the suitcases still happens and this makes many passengers extremely worried.

vietnam airlines tips

When detecting the outside baggage is intact but inside is missing some items, passengers should immediately report lost and found of Vietnam Airlines at the airport on irregularities of baggage such as requesting to weight baggage again, checking baggage after receiving, declaring the characteristics of lost items... Then, the airline and security agent will make all their effort to solve the problem such as finding or compensating baggage to passengers.

In the case of lost baggage, if passengers cannot prove the actual value of the baggage, the airlines (including Vietnamese Airlines) will adopt a common compensation for passengers. The liability limits of Vietnam Airlines checked baggage is USD 20 per kg or does not exceed USD 400 per passenger (or local currency equivalent) for cabin baggage. In addition, for flights on European route, the compensation of Vietnam Airways for damaged baggage does not exceed 1000SDR/ passenger. In case of both cabin baggage and check baggage of a passenger are damaged for various reasons, a compensation is made according to the actual damage but not exceeding the limits of Vietnam Airline liability for that passenger (SDR 1000 or local currency equivalent)

However, the condition of carriage of the airlines states that for international flights, electronic devices (laptop, camera, camcorder, music player, MP3 players, mobile phone...), fragile and perishable items, money, jewelry, keys, passport, ID, business document, etc. cannot be accepted to carry as checked baggage.

baggages - vietnam airlines tips

So Vietnam Air suggests passengers:

- Should use hard suitcases with lock rather normal zipper. If want to get something inside the evildoers will have to break the lock, then the suitcase cannot be closed again.

- If use a normal suitcase, passenger should wrap it. With this way, it will take more time if evildoers want to steal items in his suitcase.

- For checked baggage, passenger also should wrap and cover the entire the baggage by tape along with his name, address and phone number.  

Source: http://www.vietnamairlines.travel/

Vietnam Airlines official re-exploits Pleiku Airport

According to Vietnam AirLines, it officially re-operates flights to/ from Pleiku (Gia Lai) after this airport was reopened. As soon as Pleiku Airport completed the upgrading project and reopened sooner compared to planned, in just a short time, Vietnam airlines has trying to arrange resources to quickly exploit the first flights aiming to meet the traveling needs of passengers.

Vietnam Airlines re-exploits Pleiku Airport

The project "Upgrading and extending runways, taxiways and airport apron of Pleiku Airport" was started on 28th September 2014 with a total investment of 945 billion, the goal of increasing mining capacity up to 1 million passengers per year. Under the plan, from March 15th to October 25th, the terminal and runways was upgraded, so Pleiku Airport was temporarily closed. During the closure, passengers traveling by air on the two provinces of Gia Lai and Kon Tum have to move by car via two airports Phu Cat (Binh Dinh) and Buon Ma Thuot (Dak Lak).

vietnam airline at pleiku airport

The first flight to Pleiku Airport number VN1424 from Tan Son Nhat Airport (Ho Chi Minh City) at 15:05 carrying 178 passengers landed at Pleiku Airport at 16:10. After that, the flight VN 1425 departed from Pleiku to Ho Chi Minh City at 17:09 the same day. Flights were operated by Airbus A321 aircraft. According to Vietnam Airways representative, the airline will operate one flight per day by A321 aircraft from the 1st to 14th of September and 3 flights per day by A321 and ATR72 aircrafts from September 15th to October 24th.

From September 5th, Vietnam Airlines will exploit the first flight on the route Hanoi - Pleiku on the occasion of reopening Pleiku Airport. Specifically, from the 6th to 14th of September, the carrier will exploit 04 flights / week on Monday, Wednesday, Friday and Sunday; 01 flights/ day by A321 from 15^th September to 24^th October. The exploitation plan after October 24th will be deployed to the winter schedule.

On the occasion of re-exploiting those flights, Vietnam Airlines launches attractive incentives like Pleiku - Ho Chi Minh City: 399,000 VND one-way, Hanoi - Pleiku: 799,000 VND one way. The rates above are effective for tickets issued and departed in the period from the 1st to 30th of September. Passengers can book tickets to Pleiku at website Vietnam Airlines or its agents including http://www.vietnamairlines.travel/.

Vietnam Airlines Business class plays golf for free

Not just improving the quality of flights, Vietnam Airlines also proves its profession of a reputable national airline when launching a special promotion towards the ultimate benefit of customers. Recently, the airline brings many surprises to Business class when giving them meaningful presents.

vietnam airlines

Vietnam Airlines preferential policies

According to the official announcement of Vietnam Airline, passengers of Business class on VietnamAirlines flights to Nha Trang, Phu Quoc will receive special incentives:

- Free of charge for using a golf course of 18 holes during September 2015

- 50% discount charge (on public rate) of using a golf course from October to December 2015

Conditions:

- Boarding pass has the validity of 05 days to play golf since the date of departure.

- Customers have to show their valid boarding passes and personal documents at the resception desk of Vinpearl Golf Course.

- Boarding passes of VietnamAirlines flights to Nha Trang are only used at Vinpearl Golf Nha Trang. Those in flights to Phu Quoc are used at Vipearl Golf Phu Quoc.

- The promtion of Vietnam Airways is not combined with other programs or promotional packages of VinGroup.

This is a great chances for Vietnam Air customers to experience ralaxing moments at international golf courses in Vietnam. Besides, Vietnam Airlines Business class will have chance to take rest after a busy meeting day in Nha Trang or Phu Quoc.

Vinpearl Golf Phu Quoc

vietnam airlines to Phu Quoc

Vinpearl Golf Phu Quoc has an area of over 100ha. The golf course is designed in the model of famous sea – island golf courses in the world with beautiful natural landscapes. Being designed uniquely, taking the maximum advantages of natural landscapes and seascapes, Vinpearl Golf Phu Quoc is an attractive course for golfers to challenge themselves and mark scores over their competitors. In addition, Vinpearl Golf Phu Quoc is the convergence of full equipment to meet all demand of a holiday with luxur 5-star hotels, opulent villas, large swimming pool, elegant Vincharm Spa system, and an amusement park seen as “Phu Quoc Disneyland”.

Vinpearl Golf Nha Trang

vietnam airlines to Nha Trang

With an advantage of being located in Hon Tre Island in Nha Trang, one of the most beautiful bays in the world, international 18-hole golf course in Nha Trang will be an ideal place to bring interesting experiences to fans of the noble sport. Vinpearl Golf Nha Trang has a featured design, perfect services, also a series of luxury restaurants, resorts, amusement park... bringing wonderful holidays to passengers.

Vietnam Airlines excess baggage tips

Having a chance to own cheap Vietnam Airline tickets, or tickets of low-cost airlines, passengers can save travel expense more by skipping baggage. On departure date, passengers can bring only 07kg of hand baggage into aircraft. Yet, with the following tips of Vietnamairlinestickets.com, passengers can bring excess baggage easily.

Do not buy baggage early

It is highly recommended that passengers should not book baggage when purchasing a cheap Vietnam Airlines ticket. It is because the departure date is far from the time of booking; it will be wasteful to deposit baggage fee, if passengers or Vietnam Airlines cancel flight due to personal or weather reasons. Passengers should only buy excess baggage one day before or on departure date. Passengers can add baggage online. For those who are backpackers, buying Vietnam Airlines baggage is needless. Most of them bring carry-on baggage. Passengers should request checked baggage for the return if there are many gifts, items as liquid or bulky items which are not allowed in hand baggage. You do not have to worry anything if you do not have excess baggage.

Tips for overweight hand baggage

Vietnam Airline Tips

According to regulation of Vietnam Airlines hand baggage and of other airlines, each passenger is allowed to bring only 07kg of hand baggage. At some airports in ASEAN, they do not check too strictly, depending on flight, airline, and security staff. Passengers can bring a carry-on baggage and a backpack. It means that passengers do not have to buy excess baggage, but they can bring a hand baggage and a small backpack. Almost Vietnamese airlines accept this; however, to avoid the check of security staff, passengers should do the following things:

- Passengers should represent hand baggage (7kg) at the check-in counter. And, your backpack should be kept by your relatives or friends, and then give to you later. After check-in, passenger gets his backpack and pass through security checkpoint. It is ensured that staff at security checkpoint will not ask you about your baggage, unless you have restricted items in your bag. All they have to to is checked your items in baggage allowed or prohibited.

Vietnam Airlines checkin in

- You wait at the lounge to prepare for boarding. About 15 - 20 minutes before the scheduled departure time, all passengers will be called to get onboard. For Vietnam Airlines flights, passengers can travel though tube cage, or by bus for other carriers' flights. Then, Vietnam Air staff will be waiting to check passengers' boarding pass, and may check your bag one more time.

- To avoid being checked for the last time, you can open your hand baggage and stuff your bag inside, if it is possible. If there is no room for your bag, you should wear your backpack suitably. For example, you should stand behind a group of people to avoid being recognized. Do not stand at the beginning or the end of queuing line, you will be checked easily by airline's staff. If passengers can act more careful, they can get on board easily.

- For those who do not have a suitcase, they can bring a bag and a nylon bag. The bag can weigh 07kg, and the nylon bag can weigh about 3-4 kg. In theory, you are bringing overweight baggage; thus, you should not present both of them at check-in counter. After the staff at the check-in counter check your 7-kg bag, he will attack a tag on the bag, which shows that the bag was allowed to bring into aircrafts of Vietnam Airways.

Vietnam Airlines checkin in

For alone travelers, they can take both bags to check-in counter, but the smaller one should be hidden. Then, take both bags flexibly and smartly to to avoid being recognized by staff. When passing through checkpoint, passengers should be confident as the security staff will not check again. At the waiting lounge, you will sit until the boarding time. At the boarding gate, the staff may request to check bag again. They may ask why tag is only attached on one bag, what about another? Therefore, to avoid being asked, passengers can put their smaller bag in the bigger one, if there is enough room. Although your bag may weigh more than 10kg, you can wear it on your shoulder with tag attached. In short, you should arrange you hand baggage into two bags. The main bag weighs 07kg. The rest one will be kept by relatives standing away from the counter. Passengers should use a big backpack to put small bag inside in case your baggage will be checked again when boarding.