Showing posts with label Vietnamese airlines. Show all posts
Showing posts with label Vietnamese airlines. Show all posts

Thursday, March 17, 2016

Vietnam Airlines serves cocktails

Cocktail is a mixed drink is blended from wines and fruit juices and considered a popular drink of numerous people. Also, it is a diverse beverage in menu of bars in the world. Drinking cocktail is not only to refresh, but also to enjoy the taste, color, decorative art. Therefore, Vietnam Air has selected cocktails designed by itself to serve passengers on long-haul flights. It also contributes to the introduction and promotion of special fruits of Vietnam to international friends.
starter meal on vietnam airlines
starter meal on vietnam airlines


With professional restaurants and bars, concocting dozens of cocktails is not difficult. However, international flights serve many passengers with diversity of nationalities, culture, habits and preferences. Feelings of passengers on color, taste and smell on aircraft is different on the ground. Restrictions on alcohol in the long-haul flights, conditions of preparation and ancillary components to serve fast but high quality... are the criteria that need to be considered carefully.
From this reality, Mr. Vo Tan Si spent much effort to search and mix different ingredients in order to find the most suitable beverage, satisfying the needs of majority customers on Vietnam Air flight. Under the skillful hands and creative mind of Mr. Vo Tan Si, three cocktails named Red River, Saigon Sunlight and Hello Vietnam was born to serve bring the passengers of Vietnamairlines. Vietnam Air passengers now can enjoy the delicious taste of the cocktails bearing the international mark and flavor of beautiful tropical country. These cocktails are also considered its proprietary products.

In Red River, connoisseurs will recognize the characteristic of Campari wine, combined with orange juice and Dry Martini. This is an ideal appetizer before enjoying exquisite cuisine. Saigon Sunlight with gentle smoky taste of Whisky when served along lemon juice, syrup and Sprite will become an attractive beverage that can be used at any time of the flight. The cocktail named Hello Vietnam is made from Campari wine, orange juice and Sprite, used for all the time before or after a meal.
drinks vietnam airlines
drinks vietnam airlines

These drinks attract passengers not only by delicious taste but also by the beautiful and eye-catching color. When poured into a crystal glass that Vietnamese Airlines put its own production, the cup of cocktail becomes more attractive and delicious. This is one of 4-star services that Vietnam Airlines is looking forward to meet the demand of passengers. Along with the product systems on the ground and on aircraft increasingly perfect, the drinks and meals carefully invested are contributing to confirm quality service of Vietnam Airline.

According to representative of Vietnam air lines, in the future, passengers on long-haul flights, especially Business Class will be served more cocktails. All are to meet the increasing diverse demands of customers.


Friday, October 2, 2015

Vietnam Airlines upgrades service quality

Located in overall program upgrade of service quality to 4-star standard, catering services on flights of Vietnam Airlines are strong innovated to bring their passengers interesting experience. Compared to the past, the list of VietnamAirline services of meals is richer and more diverse; menu on each route is designed separately between outbound and inbound, changed from time to time and every season to meet the demand of passengers.
lunch on board vietnam airlines
lunch on board vietnam airlines

Vietnam Airline representative said catering services on its flights according to 4-star standard service has changed comprehensively from meals to drinks. Facilities are redesigned modern (Economy Class) and according to standard of restaurant and hotel (Vietnam Airlines BusinessClass with large plates, standard wineglass and cups). Also, menu is selected and fully renewed.
Business Class passengers can enjoy Signature Dish like traditional beef noodle served on original flights in Vietnam and main course directly presented on large dish by flight attendants for return flight from British, France, Germany, Australia and Japan. In addition, drinks are also added such as juice fruit, 3 special cocktails of VietnamAir Lines (Hello Vietnam, Red River and Saigon Sunlight) made by specialist Vo Tan Si, Chairman of Saigon Bartenders Association and member of World Bartenders Association. There are 6 types of tea (green tea, black tea and herbal tea) and three types of coffee (black, cappuccino and espresso), brand-name pure water and carbonated mineral water.
vietnam airlines flight
meal on board vietnam airlines flight

Signature Dish is one of hot main courses served on the Class C of the preferred routes. From September 2015, Business Class passengers on VietnamAir flight from Hanoi and Ho Chi Minh City to Heathrow (London, UK) has been serving the beef noodle, one of three main courses to choose from in breakfast.
This is a traditional dish that Vietnamairlines introduces to the program upgrade of catering services on flights following the 4-star standards. Following the route to the UK, beef noodle is expected to serve on the flights from Vietnam to France, Germany, Australia and Japan, after the aircrafts of B787- 9 and A350-900 are put into operation on these routes.

From the freshest ingredients, carefully selected and prepared by experienced chefs of Noi Bai Catering Services Joint-Stock Company and MTV Catering Services Limited Company, the aromatic and hot bowls of beef noodle will bring passengers delicious taste of the famous noodle shops in Hanoi. Moreover, earlier in September, Noi Bai Catering Services Joint Stock Company (NCS) - a subsidiary of Vietnamese Airlines received award the best catering services company in 2014 (The best caterer) awarded by Japan Airlines. This is the second time (2013 - 2014) NCS receives this award. 

Thursday, October 1, 2015

Vietnam Airlines serves cocktails on long haul flights

Cocktail is a mixed drink is blended from wines and fruit juices and considered a popular drink of numerous people. Also, it is a diverse beverage in menu of bars in the world. Drinking cocktail is not only to refresh, but also to enjoy the taste, color, decorative art. Therefore, Vietnam Air has selected cocktails designed by itself to serve passengers on long-haul flights. It also contributes to the introduction and promotion of special fruits of Vietnam to international friends.
vietnam airlines
starter meal on vietnam airlines

With professional restaurants and bars, concocting dozens of cocktails is not difficult. However, international flights serve many passengers with diversity of nationalities, culture, habits and preferences. Feelings of passengers on color, taste and smell on aircraft is different on the ground. Restrictions on alcohol in the long-haul flights, conditions of preparation and ancillary components to serve fast but high quality... are the criteria that need to be considered carefully.
From this reality, Mr. Vo Tan Si spent much effort to search and mix different ingredients in order to find the most suitable beverage, satisfying the needs of majority customers on VietnamAir flight. Under the skillful hands and creative mind of Mr. Vo Tan Si, three cocktails named Red River, Saigon Sunlight and Hello Vietnam was born to serve bring the passengers of Vietnam airlines. Vietnam Air passengers now can enjoy the delicious taste of the cocktails bearing the international mark and flavor of beautiful tropical country. These cocktails are also considered its proprietary products.
In Red River, connoisseurs will recognize the characteristic of Campari wine, combined with orange juice and Dry Martini. This is an ideal appetizer before enjoying exquisite cuisine. Saigon Sunlight with gentle smoky taste of Whisky when served along lemon juice, syrup and Sprite will become an attractive beverage that can be used at any time of the flight. The cocktail named Hello Vietnam is made from Campari wine, orange juice and Sprite, used for all the time before or after a meal.
vietnam airlines
vietnam airlines drinks

These drinks attract passengers not only by delicious taste but also by the beautiful and eye-catching color. When poured into a crystal glass that Vietnamese Airlines put its own production, the cup of cocktail becomes more attractive and delicious. This is one of 4-star services that Vietnam Airlines is looking forward to meet the demand of passengers. Along with the product systems on the ground and on aircraft increasingly perfect, the drinks and meals carefully invested are contributing to confirm quality service of Vietnam Airline.

According to representative of Vietnamair lines, in the future, passengers on long-haul flights, especially Business Class will be served more cocktails. All are to meet the increasing diverse demands of customers.

Wednesday, August 19, 2015

Vietnam Airlines tips at Lien Khuong International Airport

Inspired by the tree marigold - the typical flower of Dalat Plateau, LienKhuong International Airport bears a separate feature of the Di Linh Plateau making modern but high-faluting feeling for tourists to Dalat. If passengers do not want to miss the Vietnam Airlines flights to Dalat, get traffic jams and do check-in procedures, security screening late, passengers must fully prepare necessary documents. VietnamAirlines following tips suggested by http://www.vietnamairlines.travel/ will help passengers to be more convenient when doing procedures at the Dalat International Airport.
Preparing necessary documents
-   Ticket
-   Valid passport
-   Visa (if required)
-   Personal papers (Identification Card, certificate of the armed forces, and other papers as: Parliamentary Deputy Card, Party Member Card, Journalist Card, driving license, birth certificate (for children under 14 years old)...
In addition, Vietnam air suggest passengers should remember time for check-in. Observance of time will help passengers not to miss your flight or avoid trouble from the process.
Vietnam Airlines tips
Vietnam Airlines in Lien Khuong airport

Opening time of check-in counters:  
-   Opening time for international flights: 2 hours 30 minutes before the scheduled departure time.
-   Opening time for domestic flights: 2 hours before the scheduled departure time. 
Closing time of check-in counters:
-   International flights: 40 minutes prior to the scheduled departure time.
-   Domestic flights: 30 minutes prior to the scheduled departure time.
If passengers do not present at the check-in counter on time, they will not be accepted to travel on the flight. Depending on their fare condition, a failure to check-in on time may also result in:
-   Ticket is invalid and non-refund in case there are restrictions on changes.
-   Passengers need to make a new Vietnam Airline booking and purchase a new ticket.
-   Paying change fee and fare difference for new applicable fare.
As for the flight, luggage will be divided into two categories with specific regulations for each type:
-   Cabin baggage is items which passengers can bring on plane and place on seat, under the seat or next to them. Please be advised that doing procedures at Lien Khuong International Airport or any airport, passengers should pay attention to weight, size and number of bags, as the regulations of each airline are different. According to regulations, the maximum weight of each cabin baggage does not exceed 07 kg and the sum of three dimensions is less than 115cm.
-   Checked baggage is often clothing and checked items. After completing check-in procedures, it will be transported to cargo hold and passengers can only get it at the next airport.


Vietnam Airlines tips
Vietnam Airlines checkin

Check-in
Passengers will find check-in counters of airlines at the departure zone of Lien Khuong Airport. If passengers want to select seat, they should come early to line up. Before coming to check-in counters, they must go through the security point.
Passengers have to present tickets, ID or passport/ visa at VietnamAirline check-in counter. If passengers have checked baggage, they should put it on a scale. Airline staff can check hand baggage of passengers at the same time. 
If ticket does not have seat number and the flight time is short, passenger can ask to sit next to the window. The airline staff will check and arrange seats. Passenger should sit next to the window to avoid being disturbed by people sitting inside, or to admire the landscapes when plane takes off/ lands. 
After completing the check-in procedures, passengers will receive tickets, documents and boarding pass and baggage tag. Passenger must hold counterfoil until out of the airport. Boarding Pass includes information of departure gate, opening time of waiting lounge and the seat number on the fight.
Vietnam airlines in Lien Khuong
Vietnam airlines at airport

Boarding time
It is time for boarding on plane, the airline staff will appear at the lounge. Please get on your flight according to pre-boarding announcement of the airline. Passengers with high-class ticket have boarding priority. After that, the boarding sequence will be the disabled, those flying with infants/ children, and other passengers.  
Check baggage
After arriving at the final destination, if passengers do not find your baggage, they should immediately contact Lost and Found office of Vietnamese airlines at the airport for the help. If passengers leave the airport without making a declaration of lost baggage, they cannot complain anymore. 

Tuesday, August 18, 2015

Vietnam Airlines excess baggage tips

Having a chance to own cheap Vietnam Airline tickets, or tickets of low-cost airlines, passengers can save travel expense more by skipping baggage. On departure date, passengers can bring only 07kg of hand baggage into aircraft. Yet, with the following tips of Vietnamairlinestickets.com, passengers can bring excess baggage easily.
Do not buy baggage early
It is highly recommended that passengers should not book baggage when purchasing a cheap Vietnam Airlines ticket. It is because the departure date is far from the time of booking; it will be wasteful to deposit baggage fee, if passengers or Vietnam Airlines cancel flight due to personal or weather reasons. Passengers should only buy excess baggage one day before or on departure date. Passengers can add baggage online. For those who are backpackers, buying Vietnam Airlines baggage is needless. Most of them bring carry-on baggage. Passengers should request checked baggage for the return if there are many gifts, items as liquid or bulky items which are not allowed in hand baggage. You do not have to worry anything if you do not have excess baggage.
Tips for overweight hand baggage
Vietnam Airline Tips
Vietnam Airline Tips

According to regulation of Vietnam Airlines hand baggage and of other airlines, each passenger is allowed to bring only 07kg of hand baggage. At some airports in ASEAN, they do not check too strictly, depending on flight, airline, and security staff. Passengers can bring a carry-on baggage and a backpack. It means that passengers do not have to buy excess baggage, but they can bring a hand baggage and a small backpack. Almost Vietnamese airlines accept this; however, to avoid the check of security staff, passengers should do the following things:
- Passengers should represent hand baggage (7kg) at the check-in counter. And, your backpack should be kept by your relatives or friends, and then give to you later. After check-in, passenger gets his backpack and pass through security checkpoint. It is ensured that staff at security checkpoint will not ask you about your baggage, unless you have restricted items in your bag. All they have to to is checked your items in baggage allowed or prohibited.
Vietnam Airlines checkin in
Vietnam Airlines checkin in

- You wait at the lounge to prepare for boarding. About 15 - 20 minutes before the scheduled departure time, all passengers will be called to get onboard. For Vietnam Airlines flights, passengers can travel though tube cage, or by bus for other carriers' flights. Then, Vietnam Air staff will be waiting to check passengers' boarding pass, and may check your bag one more time.
- To avoid being checked for the last time, you can open your hand baggage and stuff your bag inside, if it is possible. If there is no room for your bag, you should wear your backpack suitably. For example, you should stand behind a group of people to avoid being recognized. Do not stand at the beginning or the end of queuing line, you will be checked easily by airline's staff. If passengers can act more careful, they can get on board easily.
- For those who do not have a suitcase, they can bring a bag and a nylon bag. The bag can weigh 07kg, and the nylon bag can weigh about 3-4 kg. In theory, you are bringing overweight baggage; thus, you should not present both of them at check-in counter. After the staff at the check-in counter check your 7-kg bag, he will attack a tag on the bag, which shows that the bag was allowed to bring into aircrafts of Vietnam Airways.
Vietnam Airlines checkin in
Vietnam Airlines checkin in


For alone travelers, they can take both bags to check-in counter, but the smaller one should be hidden. Then, take both bags flexibly and smartly to to avoid being recognized by staff. When passing through checkpoint, passengers should be confident as the security staff will not check again. At the waiting lounge, you will sit until the boarding time. At the boarding gate, the staff may request to check bag again. They may ask why tag is only attached on one bag, what about another? Therefore, to avoid being asked, passengers can put their smaller bag in the bigger one, if there is enough room. Although your bag may weigh more than 10kg, you can wear it on your shoulder with tag attached. In short, you should arrange you hand baggage into two bags. The main bag weighs 07kg. The rest one will be kept by relatives standing away from the counter. Passengers should use a big backpack to put small bag inside in case your baggage will be checked again when boarding. 

Thursday, August 13, 2015

Vietnam Airlines useful tips at Da Nang International Airport

Not just bestowed many wonderful landscapes and seascapes by the nature, Da Nang is also the worthiest city to live in Vietnam. Therefore, the city is also one of the most busiest destinations of Vietnam Airlines. The following tips at Da Nang International Airport suggested by vietnamairlines.travel will help passengers to have a perfect departure.
Vietnam Airline
Vn Air-Da Nang Airport

Da Nang International Airport is located in Cam Le District, Da Nang City, Vietnam. It is the third international airport in the country, besides Noi Bai International Airport and Tan Son Nhat International Airport. The airport has only one single terminal as departure and arrival. The terminal is serving all airlines, including Vietnam Airlines, and Vietnam Airline booking system. All check-in counters are locatd on the first floor.
Check-in time at Da Nang International Airport:
Passengers who buy cheap Vietnam Airlinetickets will have to come to the airport and complete the check-in procedure as the time prescribed as follows:
Check-in counters’ opening time:
- International flights: check-in counters are opened 2 hours and 30 minutes before the scheduled departure time.
- Domestic flights: check-in counters are opened 2 hours before the scheduled departure time.
Check-in counters’ closing time:
- International flights: check-in counters are closed 40 minutes before the scheduled departure time.
- Domestic flghts: check-in counters are closed 30 minutes before the scheduled departure time.
If passengers checked in late, VietnamAirlines cancellation of passengers’ flights will be applied. Depending on rules of Vietnam Airlines ticket, that passenger cannot check-in on time causes some consequences as below:
- Ticket is invalid; or VietnamAirlines refund cannot be conducted if there is the limitation noted on ticket. Passenger has to book flight again if he or she still want to travel.
- Passenger has to pay extra changing fee and the difference of airfares.
To avoid some incidents during the time before reaching the airport, it is highly recommended that passenger should leave for the airport early and present about 2 hours before the scheduled departure time.
vietnam airlines
Vietnam Airlines-Da Nang airport

Check-in at Da Nang International Airport
When check-in at Da Nang Airport, to avoid baggage loss and damage, passenger should cover checked baggage by nylon bag; you have to do this step before scale baggage, and the baggage must meet the standard of Vientam Airline checked baggage regulation. In addition, you should have outside note with passenger’s name, address, phone number written on baggage to prevent lost baggage, along with the tag given by the staff at the airport. After that, passenger should enter the waiting room 40 minutes in advance.
Da Nang International Airport
Da Nang International Airport

Customs gate at Da Nang International Airport
Passenger should reach the customs gate 01 hour in advance to complete the procedure. Here, passenger will be required to scale hand baggage, and then the customs staff orders to see passenger’s travel document and checked carry-on baggage. As regulation of Vietnamese airlines, passengers should not bring liquids, and items as scissors or knife in hand baggage which may harm other passengers.
At waiting lounge
After finishing all airport procedures, passengers can get around the terminal or reach the waiting lounge. There is a series of restaurants and duty-free shops in the terminal. Passengers should pay attention to the announcement from speakers and electric boards. It is suggested that you should have a map of airport to decide where to go and what to do before reach the lounge.

These are some useful experiences at Da Nang International Airport that you should remember and have a perfect departure for your trip. To book flights to Da Nang, please access vietnamairlines.travel, just click to buy tickets you will get more saving with the benefit worth 20USD/passenger unitl December 30.